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Enjoy what you love on the internet – safely.

Monthly Plan

$ 9.99 /mo

Billed $9.99 monthly

Secure up to 10 devices
Apps for all devices
100% No Logs Policy
24/7 Customer Support
Servers in 80+ global locations
15 day money-back guarantee

Questions? Look here!

Still unsure if Lux VPN is right for you? Perhaps you will find the answers to any questions you might have below.
If your question is not answered in this section, you can always contact us.

How does Lux VPN work?

In a nutshell, Lux VPN creates an encrypted connection between your device and the internet. This connection, or tunnel, is a direct link from you to the internet through our servers. Your ISP, Amazon.com, Inc., your local authorities, and even your country government will have no insight into what websites you visit or what you download. This happens as soon as you connect to a Lux VPN server.

We have tons of servers around the world, allowing you to change your virtual location. You can access streaming services, unblock social media platforms, bypass office and school network restrictions, and even shop for better online deals!

Find out more about what a VPN is here: What is a VPN?

If you're new to VPNs, we have a 24/7 Customer Support team to walk you through any questions.

Is Lux VPN secure?

Yes! Lux VPN uses unbreakable 256-bit AES encryption to protect your data. This stops cybercriminals, governments, your ISP, advertisers, and other third parties from spying on what you do online. The US government uses the same encryption standard to safeguard classified information.

The automatic Kill Switch keeps your real IP address hidden even if your internet connection drops. And because your traffic runs through an encrypted tunnel the moment you connect, airport lounges, hotels, libraries, and cafe Wi-Fi are just as safe as your home network, that protection is built into how the VPN works, not a separate feature you have to turn on.

Will Lux VPN slow down my internet connection?

There's always a slight speed drop when you connect to a VPN due to the encryption process. Any VPN company telling you otherwise isn't telling you the truth.

The good news is we designed Lux VPN specifically to prevent speed loss. Our servers can easily handle 4K streaming without buffering or lag. We also invested in the latest hardware and best-in-class protocols (WireGuard, OpenVPN, and IKEv2), so you can enjoy lightning-fast connections.

Even more good news! Lux VPN can improve your overall speed if you're suffering from ISP content-based throttling.

Where is Lux VPN located?

Lux VPN is incorporated in the Seychelles, deliberately outside the US, UK, and EU. Those jurisdictions have mandatory data retention laws and belong to intelligence-sharing alliances like Five Eyes, Nine Eyes, and Fourteen Eyes, agreements that can legally compel a company to log and hand over customer data. The Seychelles has no such law compelling us to do that.

The rest of the business follows the same reasoning: our banking relationships are based in Hong Kong, and our billing system and backups are hosted in Iceland, both chosen because they sit outside those same alliances too.

Visit our About Us page for the full breakdown of why we structured things this way.

How many devices can I protect with one subscription?

You can use Lux VPN on up to 10 devices at once.

You can download our custom app on Windows, macOS, Android, iOS, and Linux. Visit our Software Download Page to find the right software for your device.

You don't need to be tech-savvy to use Lux VPN either. Our VPN apps are designed to be intuitive with optimized servers available for streaming, torrenting, and gaming. You can easily connect to the best available server in just one click.

Is Lux VPN free?

Lux VPN isn't free, but we do offer a 15-day money-back guarantee. It gives you plenty of time to try every feature at no risk to you. If you change your mind, you can get a full refund over 24/7 live chat or email. No questions asked.

As strong privacy advocates, we're always wary about the hidden cost of free VPNs. Free VPNs typically have a limited number of overloaded servers, resulting in slow speeds and bandwidth caps. Your binge-watching streaming session can be easily ruined. Even worse, many free VPNs make money by secretly selling your data to advertisers and other third parties.

In comparison, Lux VPN has a global server network, military-grade encryption, ultra-fast speeds, and unlimited bandwidth. Our strict No Logs policy guarantees we'll never log, sell, or share your private data either.

Is Lux VPN legal?

Yes, in most parts of the world. Individual people, governments, and corporations use VPNs to safeguard sensitive information and thwart cyber attacks every day.

However, in countries with highly restrictive internet laws, you're only allowed to use government-approved VPNs.

Country	Status
Bahrain	Uncertain
Belarus	Illegal
China	Illegal
Cuba	Uncertain
Egypt	Uncertain
Iran	Illegal
Iraq	Illegal
Libya	Uncertain
Myanmar	Blocked
North Korea	Uncertain
Oman	Illegal
Russia	Illegal
Syria	Uncertain
Turkey	Blocked
Turkmenistan	Illegal
UAE	Blocked
Uganda	Blocked
Venezuela	Blocked
Vietnam	Uncertain

Note: We don't condone using Lux VPN to break the law. Illegal activity is still illegal, even if you're under the protection of a VPN. Our service is intended to be used for lawful purposes by privacy-concious consumers.

What streaming services does Lux VPN support?

Lux VPN works with all popular streaming services includig: Max, ABC.com, Blick TV, Channel 4 (All 4+), Abema TV, Kinopoisk, DAZN, ABC iView, BBC iPlayer, Aha, Audible US, Amazon Prime Video, Apple TV+, Canal+, 7plus, DStv, 9Now, Crunchyroll, Deezer, Disney+, DisneyNOW, ESPN+, F1 TV, France.tv, fuboTV, Hoichoi, Hotstar, Hulu, ITV Hub+, JioCinema, Kayo Sports, Mediaset Infinity, MLB.TV, MX Player, Netflix, 10 play, NOW TV, NRK, ORF, Paramount+, Peacock, Pluto TV, RAI, RTL+, ServusTV, Sling TV, SonyLIV, Spotify, SRF/RTS/RSI, Sun NXT, Syfy, TF1, YouTube TV, Zattoo, ZDF, ZEE5, 6Play (M6+), TV4 Play, STV Player, DR TV, TVNZ+, ThreeNow, Ziggo GO, Yle Areena, MTV Katsomo, Ruutu, TV3 Play, CBC News, Joyn, Sat.1, CTV, Arte, BritBox, Acorn TV, Hallmark+, RTBF Auvio, Philo, RTE Player, TG4, Wavve, TVer, YuppTV, mitele, Movistar Plus+, Gley, Go3, IVI, ShemarooMe, MGM+, and more!

We designed Lux VPN to enable people everywhere to access their favorite content regardless of their location, including their favorite TV shows, movies, and live sports.

What operating systems/devices does Lux VPN support?

Lux VPN works on a variety of platforms and devices including: Windows PC, Macbooks, Macs, iMacs, iPhones, iPads, Android smart phones, Android tablets, Amazon Firesticks, Android TV, Linux, AppleTV, and more.

Visit our Software Downloads page to find the right software for your device.

In what countries does Lux VPN have servers?

Lux VPN has servers in 80+ locations around the globe including: Australia, Brazil, Canada, the United Kingdom, Japan, Singapore, Turkey, the United States and more.

Using Lux VPN you can have an Australian IP address, a Brazilian IP address, a Canadian IP address, a Japanese IP address, a United States (US) IP address, etc.

Visit the Servers Page for more information. Sign up for Lux VPN today and enjoy a boarderless internet!

Why should I pay for a VPN?

It's hard for a free VPN to match the features and service of a quality paid provider. With free VPNs, you are more likely to experience slow connections bogged down by a flood of users on suboptimal networks, no customer support, weak security, and a small number of VPN server locations to choose from.

Some Free VPN services even log and sell your information to advertisers!

As a premium VPN provider, Lux VPN can offer connections optimized for speed, security, and stability, as well as a wide selection of 80+ server locations around the world. Plus, our dedicated Support Team is available 24/7 to help.

What payment methods does Lux VPN support?

Card payments (Visa, Mastercard, American Express) and PayPal are available in most countries. Local payment methods appear automatically at checkout based on your location. We also accept Bitcoin and several other cryptocurrencies. We also accept payments via snail-mail.

Payments are handled by our payment partner, who acts as merchant of record. We do not receive or store your card number. Your bank or card statement will show the payment partner's name rather than Lux VPN.

How can I pay with cash?

Simply mail your payment to our Switzerland location. Be sure to include a note with your Lux VPN username.

Due to the processing time of mail-in payments, these payments are only accepted for 6 month or 1 year billing periods.

Because of slow delivery times, please allow 21+ days for payment to reflect on your account.

Mailing cash is risky. User assumes all risk for lost or misdelivered mail.

Address:
Lux VPN
Route de Saint-Cergue 24bis
Nyon VD 1260
Switzerland

Our Swiss address is for receiving mail only.
We maintain no infrastructure or data at this location.